Customer Voice Customers’ voice by video
We are Shima Onsen Kashiwaya Ryokan, a traditional Onsen Ryokan (inn) in Gunma prefecture, Japan. We're so happy to see ...
Customer Voice
Customer Voice 
Customer Voice A Relaxing Weekend Indulging in Private Onsen Baths
We were able to take time off from work at a short notice, and we wanted to go to an onsen so we made a reservation a fe...
Customer Voice Onsen Ryokan that Fits its Showa*, Retro Town Well
*Translator’s note: The Showa Period lasted from 1926 to 1989. My girlfriend and I stayed here for our anniversary. Shim...
Customer Voice The Steak is also Delicious in this Onsen Ryokan
We went to Shima Onsen for our first trip as a family. We decided on Kashiwaya Ryokan because it had the highest-rated r...
Customer Voice A Retro yet Modernly Japanese Ryokan
When searching for “genuine open air baths” and “somewhat retro ryokan,” I finally found Kashiwaya Ryokan. It was exactl...
Customer Voice Kashiwaya Ryokan is an Inn with First-rate
When I was planning a family trip for the occasional splurge, I found Shima Onsen’s Kashiwaya Ryokan by coincidence. I w...
Customer Voice A Beautiful Onsen Ryokan with a Retro Vibe
My wife and I went to Shima Onsen for a trip. It was our first time at Shima Onsen, and we chose Kashiwaya Ryokan for ou...
Customer Voice With a 12pm Checkout, An Onsen Ryokan where You can Relax
Shima Onsen, with its retro-looking townscape, is easily accessible from Tokyo and is conveniently located for a trip. O...
Customer Voice A Wonderful Sensation Similar to Bathing in an Onsen in a Jungle
My family and I visited Shima Onsen’s Kashiwaya Ryokan in Gunma Prefecture in February 2010, and the hospitality extende...
Customer Voice My First Trip Alone
I traveled alone on this trip so I had a hard time choosing my destination. It wasn’t like like I really like onsens to ...